Instant eSIM QR delivery for 190+ destinations
iTechieSIM

Privacy Policy

Privacy Policy

Effective date: 10 September 2026

iTechieSIM is a Pakistan-based travel eSIM and digital connectivity platform. This policy explains how we handle information when you browse our website, create an account, purchase an eSIM or top-up, or contact us.

1. Information we collect

  • Account and order data: name, email, billing details, destination, plan, order history, and support requests.
  • Payment data: payment status, transaction reference, currency, and limited billing information from payment providers. We do not intentionally store full card numbers or security codes.
  • Technical data: IP address, browser, device, operating system, pages viewed, referring links, approximate IP-based location, and cookie identifiers.
  • Service data: installation and activation status, data use, network events, and diagnostics needed to deliver or troubleshoot a plan.

2. How we use information

We use information to process PKR orders, deliver QR codes, activate and manage plans, provide top-ups, verify transactions, prevent fraud, provide support, improve the website, send essential service messages, maintain records, and meet applicable obligations.

3. Cookies and analytics

We may use essential cookies for cart, checkout, account, and security functions, plus limited analytics to understand site performance. Restricting cookies may affect some features.

4. Sharing

We share only what is reasonably necessary with eSIM and mobile-network partners, payment processors, hosting, security, analytics, and transactional email providers. We may also disclose information when required by law, to protect users or our rights, or during a business reorganisation. We do not sell personal information.

5. International processing

Travel connectivity depends on international networks, so information may be processed outside Pakistan or your destination. We use appropriate safeguards and require providers to use data only for authorised purposes.

6. Retention and security

We retain information only as long as reasonably needed for fulfilment, support, fraud prevention, accounting, disputes, and legal compliance. We use proportionate safeguards, although no online system is completely secure.

7. Your choices

You may ask to access, correct, or delete eligible information, object to certain processing, or withdraw marketing consent. Some records may be retained for legitimate security, business, or legal needs. Email [email protected]; identity verification may be required.

8. Children and third parties

Our service is not directed to children under 18. Third-party websites and networks have their own privacy policies.

9. Updates and contact

We may update this policy and will post a revised effective date. Questions: [email protected]. Location: Pakistan.